Install Failed

JuBro

I can´t install following products:

Abbey road Drummer 60s and 70s
TRK-01 and TRK-01 Bass
I checked the recommended steps. Everything okay.

Mac M1 16gb, Sequoia 15.3.02, external SSD
Komplete Ultimate 14

All other products are running.
What can I do?

Greatings Justus

PoorFellow

https://community.native-instruments.com/discussion/44083/install-failed

I can´t install ….

With no error given ? If there is an error what exactly is that error ? E.g. give us a screenshot of error

I checked the recommended steps. Everything okay.

It's hard to know what you think is recommended steps but please check this.

Be sure to use latest version of Native Access for your OS.

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

JuBro

Bildschirmfoto 2025-04-10 um 11.15.23.png

Bildschirmfoto 2025-04-10 um 11.16.33.png

When I try to install Abbey Road 60s Drummer I get the message "install failed"
All NI-Apps have "full access"

PoorFellow

@Mert_NI , this appear to need your help ?

Mert_NI

https://community.native-instruments.com/discussion/comment/220897#Comment_220897

Hello JuBro, if you have made sure that you are using the latest version of the Native Access 2, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that as soon as possible.

I hope this helps☺️