Key not returning on Komplete Kontrol S88 MK2

Emily_Lee
Emily_Lee Member Posts: 1 Newcomer

Hello,

I have a Komplete Kontrol S88 MK2 keyboard that I purchased in 2021. One of the keys does not return to its original position after being pressed. It still produces sound, but the key remains stuck down.

I live in South Korea and unfortunately I am unable to carry the keyboard to a repair shop or send it via shipping. Is there any way I can get onsite repair or have someone come to my place to fix it? Or is there a certified repair center near Daejeon?

If repair is not possible, is there any way to replace the unit (even with additional cost )?

Please let me know what options I have. Thank you.

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