Is there such a thing a customer service at NI?

RCX

Man, you're a really cool person. I was totally freaking out about this sale thing ending in like three days. I didn't think I mentioned that. You Jedi Mind Tricked me, didn't you? I think I'll take a long nap while I decide what to do 😴 I really need the rest. Someone get this guy a cookie stat!

PoorFellow

https://community.native-instruments.com/discussion/comment/218682#Comment_218682

Man, you're a really cool person. I was totally freaking out about this sale thing ending in like three days.

Well , if the present sale offer is what you want then actually you need to take the offer while it is available.

The "Get 20% off Komplete 15 and unlock up to 3 special instruments for free" is only for this sale. At this sale then you get the "unlock up to 3 special instruments for free". That offer ends with this sale.

At the summer sale then the offer most likely will a different one. Often the offer is %50 discount , while at other times then the offer is a different one.

I find the present offer rather appealing myself but then it will still cost you compared to a sale where you do not get the plugins and get a higher discount instead.

Also as for offers like the present then most often the present plugin offer is a one off deal , next time it will most likely be other plugins or libraries or a higher discount or ????

Jeremy_NI

https://community.native-instruments.com/discussion/comment/218659#Comment_218659

We have a dedicated support section.

To contact us you need to go through this entry point: https://support.native-instruments.com/hc/en-us

If it's an installation issue, then you can go here: https://bit.ly/NI_support_NA

In case you need more explanation: https://bit.ly/NI_Support_How

In case of you have issues logging in, which seems to be the case, then there's a dedicated link.