Tips: Please grant permission to Native Access to install dependencies (NA2 on Mac)

Jeremy_NI · 2022-06-30T15:29:50+00:00

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If you get this message when opening Native Access:

First please run the attached NTKDaemon Cleanup Script (either via command prompt, or drag the script file onto a terminal icon)

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Restart Computer
Download and run the NTKDaemon installer from here by right clicking the installer pkg-file and selecting “open

Restart your computer again and open NA2

If that's unsuccesful, then please contact our Native Access specialists here: http://bit.ly/NIsupport_install

If you can't wait, the fastest way is to downgrade to Native Access 1: How to Downgrade Native Access 2 to Native Access 1

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Comments

Tony Jones

I had to go this route as part of getting the beta version updated. I skipped the 'restart computer' step and it was fine.

I also had some trouble running the cleanup script, and ended up hacking it with a chmod 777, could well have been how I fired up terminal causing a problem

sonicdeviant

I had to type "sh" in the terminal before dragging the script into the window.

ChicagoBob

typing sh helped to get the script to run but them got the following:

The default interactive shell is now zsh.

To update your account to use zsh, please run `chsh -s /bin/zsh`.

For more details, please visit https://support.apple.com/kb/HT208050.

Bobs-Mac-Studio:~ Bob$ sh /Users/Bob/Downloads/cleanupDaemonMac.sh

/Users/Bob/Downloads/cleanupDaemonMac.sh: line 1: kill: (1345) - No such process

rm: /Users/Bob/Library/Preferences/com.native-instruments.NTKDaemon.plist: No such file or directory

security: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.

Password:

Sorry, try again.

Password:

No matching processes were found

Bobs-Mac-Studio:~ Bob$

mgrumbach

Hey to all... when I try to run the Daemon skript, either with sh or without, I get "permission denied". Is there any known workaround/routine? Thx!

Bildschirmfoto 2022-07-25 um 16.40.48.png

Jeremy_NI

Hey all, as written in the original post, If that's unsuccesful, then please contact our Native Access specialists here: http://bit.ly/NIsupport_install

If you can't wait, the fastest way is to downgrade to Native Access 1: How to Downgrade Native Access 2 to Native Access 1

I will now close this post for comments.

Jeremy_NI

Little update. Some users were able to fix the issue by doing the following:

Go to Macintosh HD > Applications > Utilities and open the Terminal app.
Copy this command line:
sudo /Library/Application\ Support/Native\ Instruments/NTK/NTKDaemon.app/Contents/MacOS/NTKDaemon
Paste the command text into Terminal and press enter.
Enter your macOS password when prompted.
Start Native Access.

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