download fail!

is anyone still having an issue with Session Strings 2? I saw in a previous thread from 2024 but there was no resolve. Please advise if there is a fix. I have done everything suggested.
thanx!
Best Answer
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Hello robbie, I see, then can you please create a support ticket or open a chat support using the link below:
So our team can send you the direct download link for the Session Strings 2(please let them know about the workarounds that you tried) to solve that as soon as possible.
I hope this helps☺️
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Answers
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Hello robbie, which operating system are you using? Also can you please send us the screenshot of the issue?
I hope this helps☺️
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thanx for responding!
I deleted what I had, thinking I could just reinstall but I'm still getting the fail message.
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Hello robbie,
Please make sure you are running Native Access 3.17.0 by either updating or downloading it from our website:
If you are receiving the "Download Failed" error message, please perform the following steps:
- On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
- Click iCloud on the right, click Private Relay, then turn off Private Relay.
I hope this helps☺️
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yes. I've tried that and there's an issue with that particular instrument. I was able to download a Heavyocity instrument and thought I could add session strings behind it. once the Heavyocity instrument was finished, it failed.
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Hello robbie, I see, then can you please create a support ticket or open a chat support using the link below:
So our team can send you the direct download link for the Session Strings 2(please let them know about the workarounds that you tried) to solve that as soon as possible.
I hope this helps☺️
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ok, thanks
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