download fail!

robbie

is anyone still having an issue with Session Strings 2? I saw in a previous thread from 2024 but there was no resolve. Please advise if there is a fix. I have done everything suggested.

thanx!

Mert_NI

https://community.native-instruments.com/discussion/comment/217503#Comment_217503

Hello robbie, I see, then can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can send you the direct download link for the Session Strings 2(please let them know about the workarounds that you tried) to solve that as soon as possible.

I hope this helps☺️

Mert_NI

https://community.native-instruments.com/discussion/43372/download-fail

Hello robbie, which operating system are you using? Also can you please send us the screenshot of the issue?

I hope this helps☺️

robbie

thanx for responding!

I deleted what I had, thinking I could just reinstall but I'm still getting the fail message.

Mert_NI

https://community.native-instruments.com/discussion/comment/216225#Comment_216225

Hello robbie,

Please make sure you are running Native Access 3.17.0 by either updating or downloading it from our website:

Native Access 2

If you are receiving the "Download Failed" error message, please perform the following steps: 

1. On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
2. Click iCloud on the right, click Private Relay, then turn off Private Relay.

I hope this helps☺️

robbie

yes. I've tried that and there's an issue with that particular instrument. I was able to download a Heavyocity instrument and thought I could add session strings behind it. once the Heavyocity instrument was finished, it failed.

Mert_NI

https://community.native-instruments.com/discussion/comment/217503#Comment_217503

Hello robbie, I see, then can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can send you the direct download link for the Session Strings 2(please let them know about the workarounds that you tried) to solve that as soon as possible.

I hope this helps☺️

robbie

ok, thanks