Can't see Komplete in UAD Luna?!?

Almostar

My friend has bought Komplete 15 Select, but it doesn't show in Luna. When I open Luna and add a new instrument, I can choose Komplete, Kontakt and Reaktor. But not on my friends computer. We've tried anything on his iMac with macOS 12. Some of the effect are visible (GuitarRIG f.i.) Any good advice??

Vocalpoint

https://community.native-instruments.com/discussion/43243/cant-see-komplete-in-uad-luna

Would need to see some screen shots. No such thing as "choosing Komplete" as Komplete is not a plugin.

VP

Jeremy_NI

https://community.native-instruments.com/discussion/43243/cant-see-komplete-in-uad-luna

Have you tried opening the standalone applications of Komplete Kontrol, Kontakt and Reaktor on your friend's computer? How were the products installed on his system?

Almostar

Thanx Jeremy. How do we open the standalone app's?

Jeremy_NI

You go to Macintosh HD > Applications > Native Instruments > Komplete Kontrol and open the Komplete Kontrol app. Same thing with the other NI apps.

Almostar

Thanx so much Jeremy. We will check it out, when my friend is back from holiday 🙂

Jeremy_NI

@Almostar Any update?