Maschine MK3 stuck on "Production and Performance System" screen.

Senor_Roboto

Maschine MK3 stuck on "Production and Performance System" screen. I've connected to root USB port on my Windows 10 computer and used power adapter and this screen won't go away. A few times it would boot properly but then hang and not respond. I know the USB is connecting properly using USBview utility, it shows successful connections and error connections. Very cool tool. USB is working but the main processor won't initialize. FW is up to date at 1.4.5. Any ideas maybe to force a FW update or something?

6xes

make sure you are not connecting to a USB hub… and that you are connecting directly to the USB port of your computer

LostInFoundation

If MK3 remains stuck on that screen even when Maschine software is running, usually (specially lately) the culprits are NI Agents not running in background.

Check point 4 of this support article:

https://support.native-instruments.com/hc/en-us/articles/4410096148113-My-Native-Instruments-Hardware-Device-is-Not-Recognized