Kontakt in Demo mode ...

mfettara

Hello,

I suddenly found that Kontakt 7 was showing Demo mode.

I am running Sequoia 15.3.1

When playing a midi region in Logic (11.1.2) i can see the midi and notes being played in Kontakt but no sound (checked the outputs, Midi in is on OMNI → cannot hear my keyboard when playing either).

I found the NI page and did everything proposed with no result (removing folders etc.).

I reintroduced all the S/N in NI Access again.

I even bought a cross grade to Kontakt 8, installed, introduced the S/N (each time restarting NI Access and Logic after) to no avail.

PS : All my libraries are NI and licensed

Any hot and solution would be a great help.

Thanks

PoorFellow

https://community.native-instruments.com/discussion/42514/kontakt-in-demo-mode

Else then be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on mac OS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

If you have used CleanMyMac then the Kontakt libraries that you have a problem with needs to be reinstalled

If you have not used CleanMyMac then you can also try the Trouble shooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML) then restart computer and log in again to see if that helps

If the problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !

PoorFellow

https://community.native-instruments.com/discussion/42514/kontakt-in-demo-mode

Else then be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on mac OS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

If you have used CleanMyMac then the Kontakt libraries that you have a problem with needs to be reinstalled

If you have not used CleanMyMac then you can also try the Trouble shooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and offending Kontakt product XML) then restart computer and log in again to see if that helps

If the problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !