How do I change my subscription once cancelled?

nic.metaxas
nic.metaxas Member Posts: 2 Newcomer
in Komplete General

So, I signed up for the trial of 360 Pro, but it was too much for me so I cancelled.
Now I want to reactivate (and get billed off course), not the Pro, but the Essentials subscription.
There seems to be no option for that (there's no "change subscription option").

Any ideas?

Thanks.

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Answers

  • PK The DJ
    PK The DJ Member Posts: 2,365 Expert

    If you've cancelled the sub then there's no need to change anything. You've ended it. Just take out the new one.

  • nic.metaxas
    nic.metaxas Member Posts: 2 Newcomer

    Yeap, that's what I want to do, just take the new one (Essentials).
    But there's no option for that.
    The only option available is to reactivate the 360 Pro…

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,848 mod
    Answer ✓

    If you have questions or issues with your subscriptions please get in touch here: https://bit.ly/n1orders

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