impossible to download sounds

benladread

I understand nothing in English. I did a lot of manipulation.
impossible to download guitars and basses.
could someone help me. otherwise I say goodbye to native.

PoorFellow

https://community.native-instruments.com/discussion/42220/impossible-to-download-sounds

Alas then we are going to need a bit more information . Such as computer type and OS version and N.A. version , then we need to know what exactly is the problem including exact error message or screenshot of error message.

But going with your profile , which says Mac then :

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Mert_NI

https://community.native-instruments.com/discussion/42220/impossible-to-download-sounds

Hello benladread, can you please give more information about the issue.

Whic error message that you get? Can you send a screenshot of the issue?

I hope this helps☺️

PoorFellow

@benladread

Any news on this issue ? , did you get it fixed ? if so then how ?