why I can't login my Native access

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Otrab
Otrab Member Posts: 1 Newcomer
in Native Access

it said that Native web with Native access is same password, but my Native Access can't login, help please :(

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Answers

  • Vocalpoint
    Vocalpoint Member Posts: 4,032 Expert

    Were you able to login into your NI Account properly?

    And what error is Native Access giving you. More importantly - what version of Native Access are you using - if it is not v3.17 (as of a few days ago) that is critical to your success.

    VP

  • Mert_NI
    Mert_NI Customer Care Posts: 934 mod
    Answer ✓
    https://community.native-instruments.com/discussion/41991/why-i-cant-login-my-native-access

    Hello Qtrab, it can be better to check this istuation individually. Can you please create a support ticket or open a chat support using the link below:

    https://bit.ly/NI_support_NA

    Also, if you can send a screenshot of the issue(in the ticket not here please), so our team can help you to solve that issue as soon as possible.

    I hope this helps☺️

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