Connecting S88

fDigital

Hardware Connection Service not showing up in Native Access

Firmware updated.

?

PoorFellow

https://community.native-instruments.com/discussion/41942/connecting-s88

First :

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Then :

Kontrol S-Series MK3 Troubleshooting Guide

Kontrol S-Series MK3 : Troubleshooting Firmware Update Issues (Check this even if not at firmware update step)

Else :

Contact either N.I. Native Access and Installation Support or N.I. Komplete Kontrol Support

Please read : how to get support !

nico5

is your MK3 keyboard registered in the account you’re using for Native Access?

fDigital

when I try to enter the serial in my Native Access acct to register, it faults with “an error occurred when processing your serial”

PoorFellow

https://community.native-instruments.com/discussion/41942/connecting-s88

First :

Be sure that you are using latest version of Native Access for your OS

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Then :

Kontrol S-Series MK3 Troubleshooting Guide

Kontrol S-Series MK3 : Troubleshooting Firmware Update Issues (Check this even if not at firmware update step)

Else :

Contact either N.I. Native Access and Installation Support or N.I. Komplete Kontrol Support

Please read : how to get support !