Hardware Connection Service not showing up in Native Access
Firmware updated.
?
First :
Be sure that you are using latest version of Native Access for your OS
Have you done all the Mac users must do when using N.I. software ? :
ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats
Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)
Also then do not use Clean My Mac.
And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network
Then :
Kontrol S-Series MK3 Troubleshooting Guide
Kontrol S-Series MK3 : Troubleshooting Firmware Update Issues (Check this even if not at firmware update step)
Else :
Contact either N.I. Native Access and Installation Support or N.I. Komplete Kontrol Support
Please read : how to get support !
is your MK3 keyboard registered in the account you’re using for Native Access?
when I try to enter the serial in my Native Access acct to register, it faults with “an error occurred when processing your serial”