i cannot get izotope product portal to install apps on my silicon m2 max sonoma 14.7,,2 machine

terryjonesmartin

izotope software is not running right….portal acts like it installs going thru whole install, but when portal resets it says not installed…also my DAW's are saying i cannot activate it>

Jeremy_NI

Please get in touch with Izotope's support here: https://bit.ly/Izo_support_install

ALDREAD

https://community.native-instruments.com/discussion/41381/i-cannot-get-izotope-product-portal-to-install-apps-on-my-silicon-m2-max-sonoma-14-7-2-machine

sort of related, I don’t have any luck with the Arturia software centre on my m2 mac with sequoia , gets to the end of the download and fails , had to manually download and install all of v collection x the other day , also had an issue with the waves portal , where it wouldn’t update itself , same thing , gets to the end of the download and fails , so had to manually download/install

Maybe it’s a Mac problem

Can you find get the offline installers for izotope products

mykejb

As a long shot, do you have iCloud+ with private relay turned on? That used to cause download problems with some NI software. I don't have problems with the same downloads (iZotope, Waves, Arturia etc) on a Mac here, that's without PR turned on.

ALDREAD

https://community.native-instruments.com/discussion/comment/204230#Comment_204230

I didn’t have + on , but iCloud Drive was on , ( even tho I’m sure I turnt that off years back ) so I’ll see if that makes any difference

Jeremy_NI

Please get in touch with Izotope's support here: https://bit.ly/Izo_support_install