Bought a Maschine MKIII and registered to wrong email, contacted support but still no reply getting worried.
Update on behalf of the OP: Our support team moved the license to the right account on Jan 8th. Closing this thread.
Hello,
you can only wait for support, only they can solve the issue, maybe tomorrow, then it's monday and the native guys are back in office I can also mark @Kaiwan_NI