Why is Kontakt showing up in updates in Native Access after uninstalling it?

Chaz

I installed Kontakt 8 and uninstalled previous versions. I also deleted the files instructed to delete. Any idea why this is still here?
Thanks!!!!!! Happy New Year!

ALDREAD

https://community.native-instruments.com/discussion/40670/why-is-kontakt-showing-up-in-updates-in-native-access-after-uninstalling-it

you must of missed a file when deleting, I had this the other day , I’ll find the post that helped me find the file .

ALDREAD

here , for me it was the json file , I found it by doing a finder search in Mac OS

https://community.native-instruments.com/discussion/8433/how-to-remove-kontakt-6-completly

Chaz

THanks.
FYI…

I am running Windows 11

I have this version of Native access:
3.16.0 (e4a365d/ 1.22.0.0

Per a note from techworker1 in discussion:
https://community.native-instruments.com/discussion/8433/how-to-remove-kontakt-6-completly

I found and removed the file
C:\Users\Public\Documents\Native Instruments\installed_products\Kontakt Application.json

The issue persists.

ALDREAD

https://community.native-instruments.com/discussion/comment/201043#Comment_201043

I’m not familiar with windows , could there be any duplicate file versions, its got to be a file somewhere , as I think that’s the only thing that would give you that error msg

Chaz

Are you suggesting a duplicate ".json" file?

ALDREAD

https://community.native-instruments.com/discussion/comment/201076#Comment_201076

yeah , maybe

Chaz

Here are all .json files beginning with "k"

thats it.

ALDREAD

https://community.native-instruments.com/discussion/comment/201078#Comment_201078

delete the kontatk application json , 5 from the bottom

ALDREAD

on my Mac Kontakt 7 and 8 have there own json file

Chaz

Deleted. No joy.
I appreciate the effort.
I have submitted a ticket to support.

ALDREAD

the photo above is from my shared folder on my external drive

But this photo is the second location I have those files ,in the shared folder on my internal hdd , don’t know why I have two locations, but as I’ve just installed 6 again , native access has put it in the folder on the internal , but as you can see Kontakt app is for 6 , as Kontakt 7 and 8 have their own

ALDREAD

https://community.native-instruments.com/discussion/comment/201081#Comment_201081

Ok , let’s us know how you get on

Chaz

I see.
Thanks
The list I posted earlier was a search result so it revealed ALL .json file from ALL folders in WIN. It only appeared once.