Maschine 3

julien 73

Hello, Maschine 3 is stuck on " Waiting for product scan " when i start it. If i remove the external harddrive it works but no librairies, but with the ext Harddrive it stays forever on this message.

Anyone had this issue??

Paul Opp

I had to clear the database a few times and rescan everything. It seems to be good now. I have an ex HDD for sound libraries.

Sunborn

https://community.native-instruments.com/discussion/40244/maschine-3

Most possible is that your hard drive is damaged or malfunctioning, or there could be a problem with the USB cable or the USB port. Try connect it to a different USB port or use another cable (experiment with both cases, one by one). Do a Scan Disc and/or check the hard drive for physical damage. Try to check the hard drive using a different computer. If the problem appears on the another computer too, then your hard drive is malfunctioning.

D-One

Is it an old HDD or an SSD? Try "Reinitializing the Maschine database", instructions here in step #3:

https://support.native-instruments.com/hc/en-us/articles/210277145-My-Maschine-Browser-is-empty-or-incomplete

Look in the Maschine3 folder instead of Maschine2.

julien 73

My external Hard drive is HDD, but it works perfectly with Maschine2 software or Live or Traktor . The software is not even opening, it stays on the Maschine 3 screen and " waiting for product scan" I've tried to uninstal and reinstal but the same issue appear

Paul Opp

I had to clear the database a few times and rescan everything. It seems to be good now. I have an ex HDD for sound libraries.