Kontakt red X error

lobo3690

Hi, when I try to open Kontakt, the program crashes and the error is only showing a red X. I tried everything to fix it but nothing is working. Even after deleting the registry and reinstalling Kontakt and Native Access several time, the problem is still there.

kontakt preuve crash.png

Please can someone help me, I really need it to work.

Thank you

Monochrome

Seems common...

If the troubleshooting guide here doesn't help, consider opening a support ticket:

https://support.native-instruments.com/hc/en-us/sections/360000092857

lobo3690

https://community.native-instruments.com/discussion/comment/20814#Comment_20814

That's what I did and they completely stopped responding to me...

Nico_NI

Hey @lobo3690, do you mind sharing your support ticket number?

We'll double-check your case with the support team.