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Kontakt red X error

lobo3690 Member Posts: 2 Newcomer

June 2022 edited June 2022 in Kontakt

Hi, when I try to open Kontakt, the program crashes and the error is only showing a red X. I tried everything to fix it but nothing is working. Even after deleting the registry and reinstalling Kontakt and Native Access several time, the problem is still there.

kontakt preuve crash.png

Please can someone help me, I really need it to work.

Thank you

Tagged:

Kontakt 6

0

Comments

Monochrome Member Posts: 658 Guru

June 2022

Seems common...
If the troubleshooting guide here doesn't help, consider opening a support ticket:
https://support.native-instruments.com/hc/en-us/sections/360000092857

0
lobo3690 Member Posts: 2 Newcomer

June 2022

https://community.native-instruments.com/discussion/comment/20814#Comment_20814

That's what I did and they completely stopped responding to me...

0
Nico_NI Administrator Posts: 1,136 admin

June 2022

Hey @lobo3690, do you mind sharing your support ticket number?
We'll double-check your case with the support team.

0

Categories

header { font-weight: bold !important; } .titleBar-logo{ max-height: 24px !important; } /*//////////////FOOTER/////////////*/ .footer{ background: #2a2c2e; z-index: 1; font-family: Graphik; } .footer-secondary { position:relative; padding: 15px 0; font-size: 1rem; } .container-fluid:after, .container-fluid:before, .container:after, .container:before, .row:after, .row:before { display: table; content: " " } .btn-group-vertical > .btn-group:after, .btn-toolbar:after, .clear, .clear-float, .clearFloat, .clearfix:after, .container-fluid:after, .container:after, .dropdown-menu > li > a, .footer-primary .column1 .freeshipping:after, .footer-primary .column2 .headline-newsletter, .form-horizontal .form-group:after, .login-cart-search .typehead.dropdown-menu a, .modal-footer:after, .nav:after, .navbar-header:after, .navbar:after, .newsletter .line, .pager:after, .panel-body:after, .row:after, .slick-track:after, header::after { clear: both } .container, .container-fluid { padding-left: 15px; padding-right: 15px; } @media (min-width: 768px) { .container { width: 750px } } @media (min-width: 992px) { .container { width: 970px } } @media (min-width: 1200px) { .footer .container { width: 1170px } } .footer li { list-style: none } @media (max-width: 768px) { .footer-primary .column1 { padding-right: 10px } .footer-primary .column2, .footer-primary .column3, .footer-primary .column4 { padding: 0 10px } } @media (max-width: 767px) { .footer-primary > ul { padding: 20px 40px 40px } .footer-primary .column1, .footer-primary .column2, .footer-primary .column3 { min-height: inherit; width: 100%; border: none } .footer-primary .column2 { padding-right: 15px; padding-left: 15px } } .footer-primary { padding-top: 40px; padding-bottom: 20px; color: #f5f5f5; text-transform:uppercase; } .footer-primary .footer-column-headline { display: block; margin: 0 0 5px; font-size: 24px; font-size: 1.5rem } .footer-primary a { font-size: 14px; font-size: .875rem; line-height: 2em; color: #f5f5f5 } .footer-primary a:hover { color: #d5d5d5 } .footer-primary .column1, .footer-primary .column2, .footer-primary .column3, .footer-primary .column4 { min-height: 200px } .footer-primary .column2 li { position: relative } .footer-primary .column1 { padding-right: 30px } .footer-primary .column2, .footer-primary .column3, .footer-primary .column4 { padding: 0 30px } .footer-secondary ul { width: 100%; margin: 0; padding: 0; display: table; text-align: center; color: #999 } .footer-secondary li { display: table-cell } .footer-secondary li a { color: #999 } .footer-secondary li a:hover { color: #fff } .footer-secondary .column1 { text-align: left; width: 25% } .footer-secondary .column3 { text-align: right; width: 30% } .row { margin-left: -15px; margin-right: -15px } .col-lg-1, .col-lg-10, .col-lg-11, .col-lg-12, .col-lg-2, .col-lg-3, .col-lg-4, .col-lg-5, .col-lg-6, .col-lg-7, .col-lg-8, .col-lg-9, .col-md-1, .col-md-10, .col-md-11, .col-md-12, .col-md-2, .col-md-3, .col-md-4, .col-md-5, .col-md-6, .col-md-7, .col-md-8, .col-md-9, .col-sm-1, .col-sm-10, .col-sm-11, .col-sm-12, .col-sm-2, .col-sm-3, .col-sm-4, .col-sm-5, .col-sm-6, .col-sm-7, .col-sm-8, .col-sm-9, .col-xs-1, .col-xs-10, .col-xs-11, .col-xs-12, .col-xs-2, .col-xs-3, .col-xs-4, .col-xs-5, .col-xs-6, .col-xs-7, .col-xs-8, .col-xs-9 { position: relative; min-height: 1px; padding-left: 15px; padding-right: 15px } .col-xs-1, .col-xs-10, .col-xs-11, .col-xs-12, .col-xs-2, .col-xs-3, .col-xs-4, .col-xs-5, .col-xs-6, .col-xs-7, .col-xs-8, .col-xs-9 { float: left } .col-xs-4 { width: 25%; } .col-md-4 { width: 25%; } .col-xs-5 { width: 33.33333%; } .col-md-5 { width: 33.33333%; } .col-xs-3 { width: 25%; } .col-md-3 { width: 25%; } ul { list-style-image: none } .content ul li { list-style: disc } .footer-secondary ul { width: 100%; margin: 0; padding: 0; display: table; text-align: center; color: #999 } .footer-secondary li { display: table-cell } .footer-secondary li a { color: #999 } .footer-secondary li a:hover { color: #fff } @media (max-width: 767px) { .footer-secondary li { display: table-row } .footer-secondary .column1, .footer-secondary .column3 { text-align: center } } ul { padding-inline-start: 0; } li a { text-decoration:none; }