3-for-1 not showing discount price at checkout

slin
slin Member Posts: 3 Newcomer
in Other Software & Hardware

Expansion - Rolling Tides (Download)

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  • PoorFellow
    PoorFellow Moderator Posts: 4,873 mod
    edited December 9 Answer ✓
    https://community.native-instruments.com/discussion/39736/3-for-1-not-showing-discount-price-at-checkout

    It actually does work , it's just very convoluted or somehow screwed up.

    First you have to click to buy , then at next screen select add to shopping cart

    image.png

    Then you have to click to go back to shop and find next qualifying expansion and repeat procedure until that you have three qualifying expansions in the cart , and then you can check out.

    image.png

  • nazsect
    nazsect Member Posts: 3 Newcomer

    This actually did not work for me, after trying steps above and hitting check out, still wanted to charge me full price…

  • PoorFellow
    PoorFellow Moderator Posts: 4,873 mod
    https://community.native-instruments.com/discussion/comment/196787#Comment_196787

    Your 'complaint' is lacking a sufficient description since you do not tell which three expansions that you tried to get the discount for. Therefore it is impossible to test for you. As you can see above then in my example it worked just fine.

    If you want anyone here to check anything or to make an assessment of the problem then you have to be specific and tell what expansions that you tried to check out.

  • MorrisEd
    MorrisEd Member Posts: 159 Advisor
    edited December 13

    They seem to have all Play Series and expansions labelled as part of the deal, but certain ones don’t trigger the deal so probably aren’t eligible. Nacht will not trigger the deal when I add it to Glaze 2 and Hypr even thought it is labelled as part of 3 for 1, but Bouquet does. Typical Native Instruments. Everything they do is a disaster. Not sure if Nacht is actually supposed to be part of the deal or not, but I notice it doesn’t come up in a search when I look for it so maybe there is something wrong with certain listings behind the scenes.

  • MorrisEd
    MorrisEd Member Posts: 159 Advisor

    I also seem to have tricked out the e-voucher because it is giving me an error message to say that I reached my maximum limit for use even though I have not used it at all. I added it a few times to non-completed sales, so probably those erroneously count against you for some reason. I give up for tonight. Another lost sale for NI, but they don’t really seem to care anymore.

  • slin
    slin Member Posts: 3 Newcomer
    Answer ✓

    Problem was, I had more than 3 items in the basket. You only could have one 3-for-1 discount per checkout. So, I had to split it.

  • slin
    slin Member Posts: 3 Newcomer
    https://community.native-instruments.com/discussion/comment/196787#Comment_196787

    you could only do a single 3-for-1 buy per checkout.

  • August Alchemy
    August Alchemy Member Posts: 22 Member
    https://community.native-instruments.com/discussion/comment/197372#Comment_197372

    I noticed the same thing today. Its plaster all over the website that it's part of the 3fer deaal but it's not. I could press it obviously but I don't want it that badly,

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