Library content not found. Click Locate to set the content

JakubKozicki

I bought in 2020 Komplete 13 ultimate and yesterday (07 December 2024) I have registered serial and tried to install software. I am using Windows 10 and I have NI hard drive with all software I bought.

I have installed Abysnth, Analog Dreams, Etheral Earth, the Grandeur and Brass Solo essential. Only Absynth is working and inside Kontakt only Brass Solo is working.

Rest of the instruments doesnt appear at all, and I can see only this: "Library content not found. Click Locate to set the content."

A searched my computer and there are no ".nicnt" files at all

Vocalpoint

https://community.native-instruments.com/discussion/39704/library-content-not-found-click-locate-to-set-the-content

NI dropped support for the "hard drive" version of Komplete years ago - but there should be a specific method for authorizing the products and I will assume that even with a hard drive install - Native Access will be required for authorization.

From your screen caps it looks like everything is messed up as your hard drive location would not be C:\Users\Public etc.

You need to get NA involved here so it can set your paths correctly and let it manage your content locations in the right spots.

Suggest you consider connecting with NI support for specific assistance with this hard drive version.

VP

JakubKozicki

I have used NA for all of my installations, it detected Komplete hard drive and I have installed these instruments with NA. But most of these installations are broken anyway.

Vocalpoint

https://community.native-instruments.com/discussion/comment/196321#Comment_196321

If you used NA and you can confirm that NA says the products are correctly installed please post a screenshot.

Your error above says otherwise. That error makes it look like NA has no idea what is going on.

And the version of NA is critical. If you are still using v1 of Native Access - that is not current and is almost retired. You need to be on v3.16

VP

JakubKozicki

.This is the one:

JakubKozicki

As you said I have newest version of NA

Vocalpoint

https://community.native-instruments.com/discussion/comment/196332#Comment_196332

Looks good. What paths are set in NA under Preferences→File Paths

Post a screenshot of that screen if you can.

VP

JakubKozicki

This is the one?

Vocalpoint

https://community.native-instruments.com/discussion/comment/196335#Comment_196335

Yes.

For any of this to work - you need to set your Content directory to whatever main location your “hard drive” version of Komplete is at.

Unless ALL your existing context is (or will be copied to) at C:\Users\Public directory?

Native Access needs to know where you entire existing content is sitting like D or E or whatever drive letter your Komplete drive is

VP