Kontakt 8 freezing computer system
New here and I guess I keep posting discussions rather than asking the question! Duh….
Been having a rough go with Kontakt 8 and crashes and freezing. Completely stopped me for days now.
I've updated everything via Native Access and all good to go. I replaced the external drive that the files were on with a brand new USB 3 drive, repaired the paths through NA, and then as I read about - launched the solo Kontakt 8 app to verify. All pointed correctly. Formatted APFS as rec'd.
I have during the course of the last several days, trashed prefs, and other library files as mentioned online. Each time I've had to repair and also upgrade the various modules in NA. That's getting old….
Sometimes when running the standalone app it has a problem with the interface - a Metric Halo ULN-8. In the "status" section it says "stopped." So I've rebooted the device and then it will say "running" in the status section. This however has not changed the freezing behavior when "running" and using Kontakt.
I've also trashed the Logic prefs (that is the program I use for NI instruments) and did all that reupload, relocated etc. I've done Tech tool passes, ran Onyx, did a Drive dx on all the drives.
Not sure what else is left to do so I am reaching out. What am I missing?
First opening an instrument will freeze the program, then it will freeze the computer. I open the force quit window and it is also very slow to respond but eventually I can force quit the app - be it Kontakt or Logic. Then I do a restart of the computer etc. But nothing seems to get me back and running.
Should I try to get back to an earlier Kontakt like 7 and lose 8? Should I try to go back to an earlier Logic like 11? An thoughts or leads are much appreciated. I would love to get back to making music.
Computer M1 Ultra, 64 gigs RAM, OS Sonoma 14.7.1
Logic Pro 11.1
ULN-8 interface
Kontakt Komplete 15 Standard upgrade
This all started when I did the upgrade a couple of weeks back.
Answers
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I do not know if it is applicable here but there has been some problems with Mac and the use of some high resolution displays I think, What is your display and what type of cable are you using ?
Also then N.I. have dedicated N.I. Kontakt Support so please contact them and ask for help before giving up :-)
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care .
Please notice that support response time is longer than usual due to the ongoing sale at the N.I. website.
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Thanks for taking the moment to respond. Appreciate it.
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