I cant get the Native access to download, it say I have to verify that I have sufficient privileges.

schmuel

I'm not seeing anywhere on the site to get help with this or that anyone else is getting help either. can anyone point me in a good direction?

Jeremy_NI

Taken from this article:

https://support.native-instruments.com/hc/en-us/articles/10379949951261-Native-Access-Error-Dependency-installation-process-is-taking-longer-than-normal

Troubleshooting the NTKDaemon Installer

In some cases, the NTKDaemon installation displays an error relating to system service permissions.

• Service 'NTKDaemonService' failed to start.

Please follow these steps to ensure that you have the correct privileges for installing system services on Windows.

Setting System Service Privileges on Windows

Important info for Windows 10 / 11 Home users: You need to unlock the 'Group Policy Editor' gpedit.msc to perform the steps below. Please download this batch-file here, right-click it and select Run as administrator. After the process is completed, please proceed.

1. Type gpedit.msc into your Windows Start menu and press enter when the app result appears.
   
2. In the Local Group Policy Editor navigate to:
   Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment
   
3. Scroll through the list on the right, to find Log on as a service and double-click it.
   
4. Click Add User or Group.
   
   
5. Add the user account to the list in order to give permission to log on as a service, and click OK.
   
   
6. Click OK to close the policy editor window.
7. Try installing the NTKDaemon again.

Also Some users managed to fix it in the past, check this thread:

https://community.native-instruments.com/discussion/13297/how-to-fix-nktdaemonservice-failed-to-start-verify-that-you-have-sufficient-privileges-to-start

If that didn't help, get in touch here: https://bit.ly/NI_support_NA

Jeremy_NI

Where do you get these messages? From where are you trying to download Native Access? Please download it here: https://www.native-instruments.com/en/specials/native-access-2/

Make sure you have the right administration rights on your computer.

schmuel

I have been trying to do that, I have the only account on this computer and I am the administrator. I haven't had any trouble downloading any other apps or plugins, so I'm not sure what is going on with native access that is giving me trouble.

this is the message I'm receiving, any help on how to deal this would be great!

Jeremy_NI

Taken from this article:

https://support.native-instruments.com/hc/en-us/articles/10379949951261-Native-Access-Error-Dependency-installation-process-is-taking-longer-than-normal

Troubleshooting the NTKDaemon Installer

In some cases, the NTKDaemon installation displays an error relating to system service permissions.

• Service 'NTKDaemonService' failed to start.

Please follow these steps to ensure that you have the correct privileges for installing system services on Windows.

Setting System Service Privileges on Windows

Important info for Windows 10 / 11 Home users: You need to unlock the 'Group Policy Editor' gpedit.msc to perform the steps below. Please download this batch-file here, right-click it and select Run as administrator. After the process is completed, please proceed.

1. Type gpedit.msc into your Windows Start menu and press enter when the app result appears.
   
2. In the Local Group Policy Editor navigate to:
   Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment
   
3. Scroll through the list on the right, to find Log on as a service and double-click it.
   
4. Click Add User or Group.
   
   
5. Add the user account to the list in order to give permission to log on as a service, and click OK.
   
   
6. Click OK to close the policy editor window.
7. Try installing the NTKDaemon again.

Also Some users managed to fix it in the past, check this thread:

https://community.native-instruments.com/discussion/13297/how-to-fix-nktdaemonservice-failed-to-start-verify-that-you-have-sufficient-privileges-to-start

If that didn't help, get in touch here: https://bit.ly/NI_support_NA