Maschine not visible in native access

haxxce

I bought maschine mk3 and entered the serial code in native access. Success is displayed, but nothing is added. If you look at the registered product on the Native Instruments website, it will say maschine mk3. Ultimately I want to download maschine2, how should I go about it?

PoorFellow

https://community.native-instruments.com/discussion/39078/maschine-not-visible-in-native-access

Quote Jeremy_NI :

There's an issue with certain serials not being released with Maschine hardware that were bought through retailers.

But first of all make sure that your operating system is supported:

https://www.native-instruments.com/en/products/maschine/maschine-accessories/maschine-3/specifications/

If your OS is supported but still no Maschine 3 or supplements in Native Access then please get in touch with our support here: N.I. Purchase Support

PoorFellow

https://community.native-instruments.com/discussion/39078/maschine-not-visible-in-native-access

Quote Jeremy_NI :

There's an issue with certain serials not being released with Maschine hardware that were bought through retailers.

But first of all make sure that your operating system is supported:

https://www.native-instruments.com/en/products/maschine/maschine-accessories/maschine-3/specifications/

If your OS is supported but still no Maschine 3 or supplements in Native Access then please get in touch with our support here: N.I. Purchase Support