Massive X / Pro Tools 12 issues

vands19

I just downloaded Massive X onto my PC and I receive the typical plug in error message -9178. I'm running Windows 10 - Pro Tools 12 - Compatible with Massive X (PC is a higher end gaming PC). When I move the Massive X plug-in folder to the Unused plug-in folder, Pro Tools works again. I submitted a support ticket but no luck yet. Anyone have advice? I've tried uninstalling it multiple times in every location. Thanks.

Jeremy_NI

https://community.native-instruments.com/discussion/38745/massive-x-pro-tools-12-issues

I found your support request, my colleagues got back to you on November 20th but you never replied (request 4425132). Please get back to my colleague if you are still struggling with this issue and need assistance.