Free instrument with purchase?

FreeWorld · 2024-11-13T13:31:43+00:00

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When I bought my keyboard the offer said that I also receive complete 15 (lowest tier), and also a "free instrument of my choice". Nowhere on the Native Access system does it say I have a free instrument to download. How do I get my "free instrument of my choice"?

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FreeWorld

Thanks for your input Poorfella. Your list was very helpful. So I got the valve pro package and the voucher worked fine. I did not realize the Berlin stuff was 3rd party. I did read the details for the voucher earlier, just didn't know which was which.

Jeremy_NI

@FreeWorld I believe you should have received a voucher, check in your emails after buying/registering the keyboard.I imagine it's this offer right?

https://community.native-instruments.com/discussion/34524/the-499-e-voucher-for-mk3-keyboards

You'll have to contact my colleagues from support anyway: https://bit.ly/n1orders

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FreeWorld

digital-dave

Should have said this - It doesn't show up in Native Access straight away you have to login to the NI website → select Products and "purchase" Komplete and an instrument of your choice, when you get to paying use "add a voucher" enter the voucher code …

FreeWorld

Hi Dave:

I did get an email mentioning that I got complete 15 select but there was no "voucher code" at the bottom of the email. No other emails from NI mention this voucher code. I did get a link for downloading ableton lite, but I actually am much more interested in getting the free instrument of my choice.

FreeWorld

I have checked every possible email folder, no voucher. I might add that I had the free version of complete installed before I purchased the keyboard (in anticipation of the future order of the keyboard). I have been waiting for online customer service for several hours, still 7 people ahead of me…

FreeWorld

I just now did find the voucher. It looked like a promotion email.

Will try above method to install thanks for help.

FreeWorld

Just tried to buy "Berlin Strings" with voucher, it says the voucher code is invalid!

Jeremy_NI

https://community.native-instruments.com/discussion/comment/190769#Comment_190769

Then get in touch with our support.

PoorFellow

https://community.native-instruments.com/discussion/comment/190769#Comment_190769

Just tried to buy "Berlin Strings" with voucher, it says the voucher code is invalid!

"Berlin Strings" is Third party/NKS and can not be acquired using the voucher.

Please check the terms and condition for the voucher , it is only valid for N.I.'s own products and are also usually not valid as long as a product is discounted (even if it would otherwise be) and voucher is not valid for Third party or NKS libraries.

Also quote N.I. support via Aeliron September 7 , 2024 :

"The voucher code that comes with the S-Series Keyboards is valid for a single NI-owned Kontakt instrument priced below 499USD/EUR on the NI Online Shop. It cannot be used for updates,upgrades, crossgrades, edu licenses, hardware, NKS partner products,or Komplete bundles and upgrades/crossgrades.

For your reference, I'll provide S-Series voucher eligible Kontak tinstruments below:

Bouquet (WT: Modern R&B Pop)
Scene - Saffron (WT: Squared)
Alicia's Electric Keys
Choir Essentials - Omnia
Choir: Omnia
Action Strikes
Action Strings 2
Action Woodwinds
Emotive Strings
Mysteria
Session Horns Pro DL
SESSION STRINGS PRO 2
Symphony Series Percussion
Thrill
Valves Pro
Arkhis
Ashlight
Fables
Lores
Mallet Flux
Pharlight
Piano Colors
Playbox
Sequis
Stradivari Cello
Stradivari Violin
Straylight
Symphony Essentials Brass Collection
Symphony Essentials String Ensemble
Symphony Essentials Woodwind Collection
Vocal Colors
Noire
Rise & Hit
Scarbee Vintage Keys
Schema - Light
Schema: Dark
Session Guitarist - Electric Sunburst Deluxe
Studio Drummer
Una Corda
Abbey Road 50s Drummer
Abbey Road 60s Drummer
Abbey Road 70s Drummer
Abbey Road 80s Drummer
Abbey Road Modern Drummer
Abbey Road Vintage Drummer
Alicia's Keys
Balinese Gamelan
Cuba
Drum Lab
East Asia
Electric Keys - Diamond
Electric Keys - Phoenix
George Duke Soul Treasures
India
Ireland
Kinetic Metal
Kinetic Toys
Middle East
Scarbee MM-Bass Amped
Scarbee Pre-Bass Amped
Scarbee Rickenbacker Bass
Session Bassist - Icon Bass
Session Bassist - Prime Bass
Session Bassist - Upright Bass
Session Guitarist - Acoustic Sunburst Deluxe
Session Guitarist - Electric Mint
Session Guitarist - Electric Sunburst
Session Guitarist - Electric Vintage
Session Guitarist - Picked Acoustic
Session Guitarist - Picked Nylon
Session Guitarist - Strummed Acoustic
Session Guitarist - Strummed Acoustic 2
Session Horns
Session Percussionist
SESSION STRINGS 2
Session Ukulele
Symphony Essentials Percussion
The Gentleman
The Giant
The Grandeur
The Maverick
Valves
Vintage Organs
West Africa
40s Very Own Drums
40s Very Own Keys
Butch Vig Drums
Modular Icons
Retro Machines MK2
Scarbee A-200
Scarbee Clavinet Pianet
Scarbee Jay-Bass
Scarbee Mark I
Scarbee MM-Bass
Scarbee Pre-Bass
Glaze 2
Bazzazian Tapes
Cloud Supply
Deft Lines
Duets
Empire Breaks
Feel It
Glaze
Homage
Hybrid Keys
Ignition Keys
Karriem Riggins Drums
Lo-Fi Glow
Melted Vibes
Rudiments
Soul Sessions
Stacks
Sway
Utopia

GB36

https://community.native-instruments.com/discussion/comment/190819#Comment_190819

Ditto PoofFella. I just realized I had this voucher too and this list is super helpful.

Any of these you particularly like or suggest? I'm mostly playing around doing dance stuff..house, edm etc but like playing with film scores too (since I work in video),

PoorFellow

Any of these you particularly like or suggest?

No , not really. I noticed that some of what I initially found most interesting is what I probably will get to use the least. Also then what I would suggest might not suite your taste at all. My best advice is to listen to the demos of what you are interested in and then decide if you think that you are really going to use it. Of , course then sometimes then even if you are not going to use something very much then still you could one day find use for it. So it's really up to you to ponder on your choice 🙂

Jeremy_NI

@FreeWorld I believe you should have received a voucher, check in your emails after buying/registering the keyboard.I imagine it's this offer right?

https://community.native-instruments.com/discussion/34524/the-499-e-voucher-for-mk3-keyboards

You'll have to contact my colleagues from support anyway: https://bit.ly/n1orders

digital-dave

Hi had the same issue - it's actually sent as a voucher code near the bottom of an email (scroll down) from native instruments (as is Komplete 15 select). My issue was this went straight to the email spam folder so I didn't see it 😛

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