Bought and registered mikro mk3, but cannot find any Maschine software.

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notMorelia
notMorelia Member Posts: 2 Newcomer
in Native Access

I recently bought maschine mikro mk3 and registered it, but there isn't any maschine software in my native access. I checked serials in my account, but cannot find it at all. I also restarted & reinstalled the NI access app few times, but it wouldn't appear. Does anyone knows how to solve this issue?

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  • stefanz
    stefanz Member Posts: 5 Newcomer

    Hi @notMorelia,

    I have similar problem. I've bought Maschine MK3 two years ago and I was able to register it and download Maschine 2 software at the time. But all of a sudden I can't find it in Native Access anymore. I guess this is something that requires manual fix from customer support. I hope someone will reach out to us.

    Best regards,

    Stefan

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