Bug installation Maschine MK3
Hi, i am familiar with NI products because I have Traktor since 13 years. I just bought Maschine MK3 and I'm in a bind. I registered the serial number on the site and it appears in my list of products registered on my account (image1). After the download by Native Access, i open the application, i find all the NI apps (Traktor, Massive, Monark, Kontakt...) but not Maschine (image 2). I redid the installation several times but I get the same result: the software does not appear and when I plug Maschine MK3 onto my computer, nothing happens (which seems normal to me). My configuration: MacBook Apple M1 pro. I've looked through the NI FAQs but can't find an answer to my question. Thank you in advance for your help. Nassim
Best Answer
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Hey Nassim, if the software is not showing up in Native Access, first check that your operating system is supported.
If your OS is supported but still no software to download and install then get in touch with my colleagues here: https://bit.ly/NI_support_NA
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Answers
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You should NOT post a picture of all your serial numbers!
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ok thank you
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Hey Nassim, if the software is not showing up in Native Access, first check that your operating system is supported.
If your OS is supported but still no software to download and install then get in touch with my colleagues here: https://bit.ly/NI_support_NA
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thank you for the answer but I have already looked at the popular topics on the subject but I cannot find the solution to my problem
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Well then we provided the link to get in touch with support. 👆️
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