Kontakt Player 8: Download filed
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Hello,
I'm trying to update Kontakt 8 (which is already installed and seems to one running fine) and install a newly purchased Organ library, but system keeping reporting "Download failed". I tried changing paths in Settings several times but nothing seems to help. I'm running Kontakt 8 in Vienna Ensemble Pro, all previously installed libraries are running just fine. It's just Native Access that seems to be failing.
Best Answer
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Hello roriol,
Please make sure you are running Native Access 3.14.0 by either updating or downloading it from our website:
If you are receiving the "Download Failed" error message, please perform the following steps:
- On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
- Click iCloud on the right, click Private Relay, then turn off Private Relay.
If the issue persists or if you are using the Windows, please create a support ticket or open a chat support using this link below:
So our team can help you further to solve that as soon as possible.
I hope this helps☺️
0
Answers
-
Hello roriol,
Please make sure you are running Native Access 3.14.0 by either updating or downloading it from our website:
If you are receiving the "Download Failed" error message, please perform the following steps:
- On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
- Click iCloud on the right, click Private Relay, then turn off Private Relay.
If the issue persists or if you are using the Windows, please create a support ticket or open a chat support using this link below:
So our team can help you further to solve that as soon as possible.
I hope this helps☺️
0
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