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Valtierra

Hi Everyone, Does anyone know how to contact a live person at NI? I've tried the other ways, no success. Thanks

PoorFellow

https://community.native-instruments.com/discussion/comment/148055#Comment_148055

For some support subject (Purchase, Account and Native Access) then N.I. has introduced chat support (at least daytime on normal work days) , other than that then your only option is to open a ticket. :

Quote : For assistance with purchases, accounts, and Native Access, you'll have an option to initiate a chat session. Simply click on the chat icon located at the bottom right corner, and you'll be assisted by a virtual assistant. If your issue remains unresolved after consulting our help articles, a human chat agent will be available to assist you.

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here !