Voucher for Komplete select 15 is missing
I bought Komplete select 15 beats. A €25 voucher was offered for this cheap and good package. I have not received this after over a week. Do any of you also have the problem? What NI email address can I use to contact them?
Best Answer
-
This is where to get in touch regarding such requests: https://bit.ly/n1acc
In case you need clarification: https://bit.ly/NI_Support_How
0
Answers
-
This is where to get in touch regarding such requests: https://bit.ly/n1acc
In case you need clarification: https://bit.ly/NI_Support_How
0 -
I recently received email from NI reminding me to redeem my voucher for my Kontakt 8 upgrade purchase in September. I never received an email concerning the voucher. There was/is nothing in my junk/spam folders as I've been receiving NI correspondence for many years. I submitted a support request by chat on Nov-07 and still haven't received a ticket link.
There always seems to be an issue with support chat. It is ridiculous that I cannot speak or even communicate with a live support representative. This is the type of issue that makes you reconsider your relationship with a business.
0 -
You were able to submit a request, my colleagues will get back to you as soon as possible.
0 -
Patiently waiting. Thank you, Jeremy.
0 -
I am experiencing the same problems recently. My 25 EUR voucher cant be found and I have checked your support website and the full history of purchases. It also have not been emailed to me, just received the reminder. A bit frustrating… Please help me put here :-)
0 -
Only support can help you with that , Quote Jeremy_NI :
This is where to get in touch regarding such requests: N.I. Account Support
In case you need clarification: How to contact NI Support
0 -
Thanks for the support
1 -
Thanks of all, now I have my voucher.
For me end of discussion.
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 735 Tech Talks
- 3.9K Native Access
- 15.9K Komplete
- 1.9K Komplete General
- 4.1K Komplete Kontrol
- 5.5K Kontakt
- 1.5K Reaktor
- 364 Battery 4
- 817 Guitar Rig & FX
- 416 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.5K Maschine
- 7K Traktor
- 7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators