how do is speak to support

Johnisvery angry
Johnisvery angry Member Posts: 1 Newcomer
edited October 15 in Komplete General

all my licenses have gone. now its making me use demo moder completely out of the blue. how the hell do i contact support?

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey there, well, there's a dedicated support section on our website called SUPPORT:

    Screenshot 2024-10-15 at 11.48.28.png

    Your case seems to suggest Native Access/installation/activation so you should get in touch here: https://bit.ly/NI_support_NA

    Made this little gif to help users navigating it:

    how to get support.gif

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey there, well, there's a dedicated support section on our website called SUPPORT:

    Screenshot 2024-10-15 at 11.48.28.png

    Your case seems to suggest Native Access/installation/activation so you should get in touch here: https://bit.ly/NI_support_NA

    Made this little gif to help users navigating it:

    how to get support.gif

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,454 mod

    https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

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