It's ridiculous that you pay for a product that is promised immediate download and then have no recourse when it can't be downloaded.
It's not like NI is some poor guy working on sample libraries in his basement. This company should have links to real customer support on every page!
I paid for two instruments and Native Access only gave me one of them.
Entering the serial into NA does nothing. Trying to reach Customer support is a circular activity that gets you nowhere but links back to the same page that does not have a link to Customer support.
I've spent literally thousands of dollars on NI products. You would think I could get a bit better treatment than this.