CONTENT MISSING 42 FILES BUT MORE ARE BROKEN

kazuniedokazu · October 10

IN LIBRARY IN FOLDER "KONTENT" ARE MORE THAN (42) "CONTENT MISSING" SHOWS FILES ARE BROKEN (SILENT)

I'VE REINSTALLED KONTAKT, UPDATED KONTAKT FACTORY LIBRARY2- ITS NOT WORKS

SERCHER FOUND (20) FILES IN DIFERENT LOCATIONS BUT THEY ARE EMPTY

PLEASE HELP

PoorFellow · October 11

https://community.native-instruments.com/discussion/37179/content-missing-42-files-but-more-are-broken

Please do not write using ALL CAPS , it's hard to read and doesn't help.

On your profile you describe yourself as a 'New user' as such it can be hard to determine from your post what is the exact problem and with the lack of description of installation history then the problem might as well even be a problem related to Windows or another software or drive problem.

Your profile suggests that you are using Windows 10 (?)

Without a lot more insight then my immediate response would be to tell you to

uninstall any apps and contents related to the problem and then remove any trace of it all from both drive and registry , also follow up with the use of the N.I. reg tool ,

then also check drive health and System integrity (SFC /scannow) ,

then check your path settings in Native Access for both apps and Content ,

And then re-install

Otherwise if problem persists then please contact N.I. Native Access and Installation Support .

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in, then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't, that ought to bring you on to either chat with human or open a ticket. There has been introduced chat support for Native Access assistance (at least daytime on normal work days)

(You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Please refer to the page : Howto get in touch with our Customer Care