e voucher

CHRIS HUME
CHRIS HUME Member Posts: 24 Member
edited September 30 in Komplete General

Where we not supposed yo be getting a £22 e voucher on purchase of Komplete 15 i cant see it anywhere

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Answers

  • clauder
    clauder Member Posts: 5 Member

    yes no news about the voucher???

  • BLawler
    BLawler Member Posts: 13 Member

    I got mine via email a day or two after registering.

  • pranaearth
    pranaearth Member Posts: 59 Helper

    I pre ordered and mine arrived on day 1.

  • CHRIS HUME
    CHRIS HUME Member Posts: 24 Member

    I pre ordered the day it was announced and still no e voucher. Im in no way desperate, but its the difference between me buying kithara now or waiting till it gets discounted

  • CHRIS HUME
    CHRIS HUME Member Posts: 24 Member

    What started as a small gripe, ie not receiving the promised E Voucher, has now escalated into a major issue regarding my confidence in NI . I have purchased literally thousands of UK Pounds of NI product over many years with NI and this issue is relatively minor but NI a promise is a promise !!

    I decided to try and contact support THIS IS IMPOSSIBLE looped through numerous FAQ but ending up in a circle , I am now frustrated with NI and this did not need to happen. I even found an email address from my receipt, emailed them and they say you can only get support through the support site WELL YOU CAN NOT

    maybe if support ever see this comment this issue can be rectified, and a now disgruntled long term user and investor can be won over, but at the moment in my mind i am reticent to ever purchase from NI again

  • VSTerranova
    VSTerranova Member Posts: 6 Newcomer

    here also, NO voucher.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 11,657 mod

    You should receive the voucher by email.

    To contact support, please check this little gif I made. You need to be logged in to your account. In case you are unable to log-in, there is a dedicated typeform avaialable.

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