How to install Kontakt 7.10.6

I get a error message that says download failed, could not create new file or truncate existing file……Native Access Error Message: Downloading (*Product*) failed: could not create new file or truncate existing file

Also Komplete Kontrol won't update as well as Maschine 2

Please help with a fix, thank you

Brian B

Find more posts tagged with

Kontakt 7

Accepted answers

All comments

Jeremy_NI

Did you move any content after installation? What installation locations have you set for Applications, Content and especially Downloads? Screenshots are welcome.

does Native Access have full disk access? How to Enable Full Disk Access on macOS

Mert_NI

https://community.native-instruments.com/discussion/35244/how-to-install-kontakt-7-10-6

Hello Brian B, have you tried the methods in this Knowledge Base Article below:

Native Access Error Message: Downloading (*Product*) failed: could not create new file or truncate existing file

Please let me know afterwards☺️

Brian B

OK I got the files to download and update once I turned Maschine 3 on, that part is great, but now I'm missing 30 libraries in Kontact, I own a LOT of libraries, and I only show 6 or so, please help with this

Thank you

Brian Brandon

Screenshot 2024-09-09 at 7.11.39 PM.png

Mert_NI

https://community.native-instruments.com/discussion/comment/177022#Comment_177022

Hello Brian B, can you please try the methods in this Knowledge Base Article below:

My Kontakt 7 Browser is Empty or Incomplete

Please let me know about the results afterwards☺️

Jeremy_NI

@Brian B Did what Mert proposed here work?

Quick links

Unanswered questions