Z1 controller lights up when plugged in then immediately turns off

WesleyD

I saw one other person post about this in the old forum with no response. What's going on here? My controller has worked before. All of a sudden it flashes quickly and then loses power. Did it just die? Nothing happened to it. It just won't stay on anymore. It's not connected to anything. I just try plugging it in and it works for less than one second.

WesleyD

Could it be a dead adapter?

WesleyD

So I bought a brand new authentic NI power supply. Same problem. I guess it's not the power supply. I've submitted another ticket after not hearing anything from the first one.

DJkinver2022

It will light up when first powered on, but wont light up again until traktor is opened. Does it pick it up on Native access??

DJ Ellipsis

I have experienced the same problem, not sure why. Perhaps plugging the F1 in via USB to my laptop affected the Z1? Perhaps output routing settings not correct?

I've establised that even though the lights are out the sound is coming through the Z1 (both headphones and master output) however most of the sliders of knobs have no affect on the software.

Hopefully someone can shed some light on the cause/remedy...

DJ Ellipsis

https://community.native-instruments.com/discussion/comment/20667#Comment_20667

On my laptop: Hardware not shown on Native Access, but Traktor Pro 3 Full Version visible in software...

DJ Ellipsis

https://community.native-instruments.com/discussion/3469/z1-controller-lights-up-when-plugged-in-then-immediately-turns-off

WesleyD, by brute force I found that this gets the Z1 working again:

Preferences>Z1>Restore Default

Press [Restore]

Hopefully this helps you.

diegovarela

hello, that solution doesnt work. could anyone solve the problem? please i need help!!! it happens the same to me all of a sudden and i dont know how to fix it.

thanks.