Customer Support Agent waiting time?
John W
Member Posts: 1 Newcomer
Any ideas how long it usually takes to connect to a Customer Support Agent? The AI Virtual Chat has attempted to connect me, but nothing has happened for an hour or so..
Many thanks,
J
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Comments
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My experience is that NI support is the best. What they did to help me is beyond business but I knew that I can be patient or...not solving my situation.
Be patient because you need human and it's...rare resource, respect that because someone will help you.
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Mail , NI support is sending Mail for us to contact them, maybe look under different categories.
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