Komplete Kontrol 3 - Slow previews (KBDSW-7936)

Jeremy_NI

Hey all, sorry it's been a bit crazy in Community and Support these last weeks. We were still not able to reproduce the issue in-house and no one else reported the issue yet. Next week I should be able to find some time and gather some info. I will also need to contact you by email, so if anyone is interested in helping out figuring this out, please let me know here and I'll contact you.

musicmanrdu

https://community.native-instruments.com/discussion/comment/197469#Comment_197469

I'm interested in helping out.

moai

https://community.native-instruments.com/discussion/comment/197469#Comment_197469

Please let me know, I can provide more videos or a full report using the NI report tool if needed.

Beatsandmore

https://community.native-instruments.com/discussion/comment/197469#Comment_197469

Please do I'm willing to join beta..

Kirderf-73

What do you guys think… good or bad idea? 😆

Please add columns (if I forgot something) that may be related to the issue.

https://docs.google.com/spreadsheets/d/1d1DrgiPrxqa4OKEJez2KrXW_Cm276M3bwSCzjaIBm1Y/edit?usp=sharing

Beatsandmore

I updated the spreadsheet good job

Jeremy_NI

https://community.native-instruments.com/discussion/comment/198072#Comment_198072

This is a great idea. Faster than if I contact all of you to get the info. One of our devs already added some questions in your sheet. Feel free to adjust the layout.

Jeremy_NI

@moai You can already fill the spreadsheet fron @Kirderf-73

https://community.native-instruments.com/discussion/comment/198072#Comment_198072

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Kirderf-73

Hello everyone!
Please fill in the spreadsheet so we can have the issue resolved. 😊

Feel free to add columns that may be related to the issue, and don't forget to answer the NI questions.

https://community.native-instruments.com/discussion/comment/198072#Comment_198072

@Jeremy_NI thanks for prioritizing this!

musicmanrdu

Just added my info to the spreadsheet for my PC and Mac.

Beatsandmore

Don't want this to get loss anything to add?

Kirderf-73

https://community.native-instruments.com/discussion/comment/187227#Comment_187227

@Jeremy_NI do we have any updates on this?

Thusis

https://community.native-instruments.com/discussion/comment/198072#Comment_198072

Added my setup

Beatsandmore

Just frustrated really frustrated 😠 since October being investigated and nothing to report again frustrated 😠

moai

https://community.native-instruments.com/discussion/comment/198290#Comment_198290

Hello @Jeremy_NI, I have added my two setups and added a video demonstration column with the videos I have uploaded in this thread