Who do I contact about cancelling TP3 subscription after buying TP4?

mediK

Hello,

Who should I contact regarding the TP3 Pro Subscription billing that I've got, even though I've upgraded to TP4.

I got billed like half an hour afo.

Uwe303

Hello,

you can normally contact support (main page/support/..) but I can mark @customercare and native support should contact you.

Monochrome

You can cancel a subscription via the subscription portal. Alternatively, go here:

• https://support.native-instruments.com/hc/en-us/p/cancel-subscription

In case you are asking for a refund, try contacting support as Uwe suggested.

Uwe303

Hello,

you can normally contact support (main page/support/..) but I can mark @customercare and native support should contact you.

Monochrome

You can cancel a subscription via the subscription portal. Alternatively, go here:

• https://support.native-instruments.com/hc/en-us/p/cancel-subscription

In case you are asking for a refund, try contacting support as Uwe suggested.