Who do I contact about cancelling TP3 subscription after buying TP4?

mediK · 2024-07-28T22:39:35+00:00

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Hello,

Who should I contact regarding the TP3 Pro Subscription billing that I've got, even though I've upgraded to TP4.

I got billed like half an hour afo.

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Hello,

you can normally contact support (main page/support/..) but I can mark @customercare and native support should contact you.

You can cancel a subscription via the subscription portal. Alternatively, go here:

In case you are asking for a refund, try contacting support as Uwe suggested.

Hello,

you can normally contact support (main page/support/..) but I can mark @customercare and native support should contact you.

You can cancel a subscription via the subscription portal. Alternatively, go here:

In case you are asking for a refund, try contacting support as Uwe suggested.