“An Error occurred while processing your serial. Please refer to this guide for more information”

Johnnyboy

Is the message i get when trying to register my new Maschine MK3. Which is about to be “my old” Maschine MK3 because I’m about to start the return process on Amazon and get rid of this useless brick. I contacted customer support but haven’t heard back yet. Maybe they have better things to do than try to figure out why the serial number i was supplied with isn’t working. I know I sure as hell do! Has anyone else received this type of error message? For 600 bucks you kind of expect things to work for that amount of money.

Uwe303

Hello,

i will use our new tag @customercare and hope it will work and native contacts you and all get´s solved.