Native Access won't open

Steve Senior

Native access was working fine until i started one day and it doesnt open.

Native Access ran fine when I installed it for the first time, but after a reboot it stopped launching.

I've tried restarting, reinstalling it, running as admin, deleting the cache folder, disconnected monitors and installing the latest version of Visual Studio, yet nothing. Windows and all of my drivers are also up to date, any help?

Kitarraman

Check this thread.
NI is aware and have declared they will post a fix within the week

Mert_NI

Hello Steve,

As Kitarraman said, we are ware of the issue and our developers are working on this issue to solve that as soon as possible.

If the issue persists in the meantime, I can only advise downgrading the current version until the next Native Access update which can help you to make use of your products while our team is working on this issue:

NA 3.8.1
WIN:https://drive.google.com/file/d/1hSLWL7pFqA8t-3_H93uO1DDdIi0nMixV/view?usp=drive_link

MAC INTEL:https://drive.google.com/file/d/14DmjR8-f7KAV6WxCu_rm-WxX2jxhk1fJ/view?usp=drive_link

Mac AMR (M1/M2/M3): https://drive.google.com/file/d/1wLSCJwzMFgXZgDJlnO6Ilc-GjVB1E4XK/view?usp=drive_link

I hope this will help☺️

Kitarraman

Check this thread.
NI is aware and have declared they will post a fix within the week

Mert_NI

Hello Steve,

As Kitarraman said, we are ware of the issue and our developers are working on this issue to solve that as soon as possible.

If the issue persists in the meantime, I can only advise downgrading the current version until the next Native Access update which can help you to make use of your products while our team is working on this issue:

NA 3.8.1
WIN:https://drive.google.com/file/d/1hSLWL7pFqA8t-3_H93uO1DDdIi0nMixV/view?usp=drive_link

MAC INTEL:https://drive.google.com/file/d/14DmjR8-f7KAV6WxCu_rm-WxX2jxhk1fJ/view?usp=drive_link

Mac AMR (M1/M2/M3): https://drive.google.com/file/d/1wLSCJwzMFgXZgDJlnO6Ilc-GjVB1E4XK/view?usp=drive_link

I hope this will help☺️

Steve Senior

Thanks Guys, much appreciated. I did downgrade but it gets confused with installed packs that are newer.

i will just have to sit and wait until the issue is fixed. Cheers guys.

Mert_NI

Hey Steve, yes this sound good

Have an amazing day☺️

Steve Senior

Hey Mert, right back at yer :-)