Log-In Problem with Native Access

Johannes.chrn · 2024-07-01T11:08:37+00:00

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I've been trying to log in to the native access portal to download Massive which I recently purchased, but for some reason it doesn't get me through. I've tried reinstalling the application as well as creating a 2nd account, but none of these options seem to work. What can I do?

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Mert_NI

Hello Johannes.chrn, here is the Knowledge Base Article that can help you with this issue:

Native Access Error: "Unable to log in"

Please try this workaround in this Knowledge Base Article above and let me know about the results afterwards☺️

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Mert_NI

Hello Johannes.chrn, here is the Knowledge Base Article that can help you with this issue:

Native Access Error: "Unable to log in"

Please try this workaround in this Knowledge Base Article above and let me know about the results afterwards☺️

Johannes.chrn

Hi, thank you for your help! I did a system restart and also reinstalled native access, but the same problem appears straight away :/

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