Maschine 2 activation via Native Access fails

gdw
gdw Member Posts: 1 Newcomer
edited October 22 in Maschine

Hello,

NA shows Maschine 2 as DEMO status, but I purchased it, and can see the serial number in my account.

In NA, when I click on "Open"/"Activate", the window closes immediately.

I can run it in demo mode.

I have tried some of the suggestions here; either no effect, or NA shows a "!" in NA.

How do I get NA to "see" the serial number for my purchased version of Maschine 2?

https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @gdw I see that the issue was solved by our support.

Answers

  • The Adam Smasher
    The Adam Smasher Member Posts: 52 Member

    You might have tried this before but sometimes when things get super complicated a fresh install clears it up.

    Hope it helps bud.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @gdw I see that the issue was solved by our support.

This discussion has been closed.
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