I'm done with Native Instruments and very angry now. It#s ALWAYS a very bad and disapointing experience. I hand a inspiring moment where I wanted to play with Monarch but it was gone including serial number. WHAT IS THIS? HOW CAN THIS BE??? Which rule did I break that you take me a Device??? I paid for this!!! And it was expensive!! I want Monarch Back or my Money. I wanted to buy all of the reaktor devices but forget it. NOT this way. YOU RUINED IT!!!