License not transferred, Can you please advise?

Humanologus
Humanologus Member Posts: 2 Newcomer
edited October 2024 in Traktor Software & Hardware

Hi.

Bought an S8 a few days ago, however the license dint get transfered yet. According to the seller he requested the transfer two days ago. Can you please advise?

Cheers

H

Best Answer

  • PoorFellow
    PoorFellow Moderator Posts: 5,277 mod
    Answer ✓

    The seller can not actually transfer it to you unless he has had support to do it for him , what he can do is to generate a transfer ID that seller then gives to you so that you can add it to your account, please refer to this : Quote Matt_NI : All you need to know about License Transfer

    So please ask the seller to generate a transfer ID and to then give the transfer ID to you. Otherwise support might have to have a look and even then : then if the seller rejects a transfer then maybe support can not do it , but that is up to support if you later have to ask them.

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 5,277 mod
    Answer ✓

    The seller can not actually transfer it to you unless he has had support to do it for him , what he can do is to generate a transfer ID that seller then gives to you so that you can add it to your account, please refer to this : Quote Matt_NI : All you need to know about License Transfer

    So please ask the seller to generate a transfer ID and to then give the transfer ID to you. Otherwise support might have to have a look and even then : then if the seller rejects a transfer then maybe support can not do it , but that is up to support if you later have to ask them.

  • Humanologus
    Humanologus Member Posts: 2 Newcomer

    Thanks for the heads up mate! Appreciated!

This discussion has been closed.
Back To Top