Retro Machines Mk2 update - download failed

Wouter De Muynck
Wouter De Muynck Member Posts: 248 Pro
edited October 22 in Native Access

Hello,

When I try to update Retro Machines Mk2 in Native Access, I immediately get an error: download failed. Did anyone have the same issue?

Thanks,

Wouter

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Best Answer

  • Wouter De Muynck
    Wouter De Muynck Member Posts: 248 Pro
    Answer ✓

    @electric man , I fixed it today… be sure the download or upgrade is stopped, navigate to Retro Machines Mk2 in your Native Access Library and select Uninstal. After you receive the notification the uninstall is completed, Click on the Install button and the download/install should start. Hope this helps.

    Grtz,

    Wouter

Answers

  • electric man
    electric man Member Posts: 1 Newcomer

    hi ive had the same problem as you tried several times to upgrade have now given up

  • Wouter De Muynck
    Wouter De Muynck Member Posts: 248 Pro

    Thanks @electric man , I will reach out so support.

    Grtz,

    Wouter

  • Wouter De Muynck
    Wouter De Muynck Member Posts: 248 Pro
    Answer ✓

    @electric man , I fixed it today… be sure the download or upgrade is stopped, navigate to Retro Machines Mk2 in your Native Access Library and select Uninstal. After you receive the notification the uninstall is completed, Click on the Install button and the download/install should start. Hope this helps.

    Grtz,

    Wouter

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