product purchased in demo mode

Djibi

since the update of native access certain instruments (battery) and
certain banks are in demo mode although they are, of course, purchased
products
moreover taking advantage of the promotions I bought the
bank machine echo version which does not appear in my available products

Jeremy_NI

Have you tried the following:

https://community.native-instruments.com/discussion/30944/kontakt-libraries-go-missing-in-kontakt-and-native-access

If that didn't help, please get in touch with our agents here: https://bit.ly/NI_support_NA

Jeremy_NI

Have you tried the following:

https://community.native-instruments.com/discussion/30944/kontakt-libraries-go-missing-in-kontakt-and-native-access

If that didn't help, please get in touch with our agents here: https://bit.ly/NI_support_NA

Djibi

it works!! thank you very much, I hadn't seen this post.