Neither Native Access or the website will accept my saved password. This has been going on for months. Most of my interaction is launching Native Access about once a month to install any updates that have come out. Every time I do so it rejects my password (saved in my Mac keychain from the prior month), I go to the website and try to sign in there and also get rejected, then I have to put in a password change request. I mean I pretty literally have to change my password every time I sign in to NI.
I'm on a Mac, Safari browser. That shouldn't matter but….
Obviously a completely unacceptable situation and the fact that it continues unabated and that I can't find any place on the NI website to email support makes me think they are driving this ship into an iceberg, in slow motion.