Native Access installation failed（win11）

fufu09

我的 Native Access 是最新版本，它在安装软件的时候显示安装失败（Installation failed）。请问怎么解决这个问题。 win11

Milos

@PoorFellow can help you with it.

PoorFellow

https://community.native-instruments.com/discussion/comment/153457#Comment_153457

I have had same issue myself. So my advice is to contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care

@Milos , I can not help with that.

Milos

Can you please translate the issue, sir?

fufu09

https://community.native-instruments.com/discussion/comment/153448#Comment_153448

My Native Access is the latest version and it says Installation failed when I install the software. How can I solve this problem? （Windows11）

Milos

@PoorFellow can help you with it.

PoorFellow

https://community.native-instruments.com/discussion/comment/153457#Comment_153457

I have had same issue myself. So my advice is to contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care

@Milos , I can not help with that.

fufu09

https://community.native-instruments.com/discussion/comment/153481#Comment_153481

thank u sir