update not downloading

songman
songman Member Posts: 72 Member
edited October 2024 in Native Access

The update to session horns pro 1.5 gets stuck when downloading.

Comments

  • PoorFellow
    PoorFellow Moderator Posts: 5,459 mod
    https://community.native-instruments.com/discussion/29355/update-not-downloading

    Apparently your computer type is Mac M2 ? What's the OS version ? Just in case anyone should want to attempt to try to assist ?

  • songman
    songman Member Posts: 72 Member
    edited April 2024

    Thanks PoorFellow. I have a Mac Mini M2pro, with macOS Sonoma 14.2 and 32 GB ram and I have Komplete Collectors Edition 14.

    I wasn't really looking for assistance, I guess it will get sorted out in good time, I just wanted to warn others, hence the short message.

    What happens is that in a flash something gets downloaded and then everything stops. The only thing you find in the samples folder is a file Session Horns Pro 1.5.nkr of zero bytes. I waited about 15 minutes and in that period the waiting time went up and up and up, until I stopped it and ended the "download".

  • songman
    songman Member Posts: 72 Member

    OK, I tested my patience to the limit and downloaded and installed the update. As far as I could see the downloaded files amounted to no more than about 60 MB (yes MB!). The progress bar was erratic, it did not move continuously but made jumps, the (meaningless) remaining time going from 3 minutes to 18 minutes and back several times. Why do I say that I tested my patience to the limit, because the whole darn thing took 39 minutes (I timed it)! 39 minutes for 60 MB, welcome back to the 80ties!

  • Salvatore Angelone
    Salvatore Angelone Member Posts: 5 Newcomer

    download fails for me too

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