My son lost his NI account thus no ID transfer to his old man

Kitters

My son gave me his maschine and Can't find the serial number or access his NI account. How am I now able to register the machine to be able to use this good bit of kit?

any help would be great.

Kaldosh

usually you’d be told to open a ticket with customer service 😄

PoorFellow

https://community.native-instruments.com/discussion/28916/my-son-lost-his-ni-account-thus-no-id-transfer-to-his-old-man

Don't post serial numbers or screenshots of same online ! I have removed the serial from your picture !

All matters regarding serials and product transfers , lost accounts , email addresses and the like is handled exclusively by support. So as already written by Kaldosh then you need to contact N.I. Purchase and Account Support !

If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask N.I. support to help you ! Check this article ! "I Have No Access to My User Account"

Kaldosh

usually you’d be told to open a ticket with customer service 😄

PoorFellow

https://community.native-instruments.com/discussion/28916/my-son-lost-his-ni-account-thus-no-id-transfer-to-his-old-man

Don't post serial numbers or screenshots of same online ! I have removed the serial from your picture !

All matters regarding serials and product transfers , lost accounts , email addresses and the like is handled exclusively by support. So as already written by Kaldosh then you need to contact N.I. Purchase and Account Support !

If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask N.I. support to help you ! Check this article ! "I Have No Access to My User Account"